1. How long does shipping take?
We work with trusted suppliers that ship directly from local warehouses. Average delivery time is 3–10 business days depending on your location. You will receive a tracking number once your order has been shipped.
2. Do you ship worldwide?
Yes, we currently ship to most countries worldwide. Shipping fees and times may vary by region.
3. Are the grooming products safe for pets?
Absolutely. Our grooming glove and 4-in-1 brush are made from pet-friendly, non-toxic materials. They are designed to be gentle on your pet’s skin while effectively removing loose hair.
4. Can these products be used on both cats and dogs?
Yes! Both the grooming glove and the 4-in-1 brush are suitable for cats, dogs, and even other furry pets.
5. How do I clean the products?
Hair collected on the grooming glove or brush can easily be peeled off in one piece. For deeper cleaning, simply rinse the tools with water and let them air-dry.
6. What if my pet doesn’t like the product?
Some pets need a little time to get used to grooming tools. We recommend starting with short sessions. If your pet really doesn’t enjoy it, feel free to contact our support team for assistance.
7. What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment methods depending on your region.
8. Can I return or exchange my order?
Yes. If you’re not satisfied with your purchase, you can return it within 30 days of delivery. Please check our return policy for more details.